Last updated: 30 September 2026
This privacy notice explains how Trendsignal Ltd collects, uses, stores, and protects your personal data when you visit our website, trend-signal.com, or engage with our services.
Our services are intended for adults. By providing us with your personal data, you confirm that you are 18 years of age or over.
Trendsignal Ltd is the data controller responsible for your personal data (referred to as "we", "us", or "our").
Please notify us of any changes to your data by emailing info@trend-signal.com.
“Personal data” refers to any information that can identify an individual. This does not include anonymised data.
We may process the following categories of personal data:
Includes any communication you send to us through forms, emails, SMS, social media messaging or posting.
Purpose: To communicate with you, send requested materials (e.g. reports, webinars, newsletters), maintain records, and manage legal matters.
Legal Basis: Legitimate interests.
Includes your name, title, billing and delivery addresses, email, phone number, purchase details, and partial card info.
Purpose: To fulfil purchases and maintain transaction records.
Legal Basis: Performance of a contract or steps to enter into one.
Includes data on how you use our website and services, including any content you submit.
Purpose: To administer and secure our website and services.
Legal Basis: Legitimate interests.
Includes IP address, login details, browser type, visit duration, navigation paths, time zone, and device info.
Purpose: To analyse usage and ensure security.
Legal Basis: Legitimate interests.
Includes your preferences for receiving marketing communications.
Purpose: To deliver targeted content and measure effectiveness.
Legal Basis: Your consent or, for existing customers and people who have enquired about our services, our legitimate interests (the "soft opt-in" under the Privacy and Electronic Communications Regulations). You can withdraw consent or opt out at any time.
We may use the above data to deliver targeted ads and measure their effectiveness.
We do not collect sensitive personal data including racial, health, or political information.
If we require personal data to comply with the law or perform a contract and you fail to provide it, we may not be able to deliver services or products.
We only use your personal data for the purposes for which it was collected. If we need to use it for another purpose, we will notify you and explain the legal basis.
You may receive marketing communications if you requested information or made a purchase, or provided consent. You can opt out at any time.
To unsubscribe:
We action unsubscribe requests promptly and remove email addresses that repeatedly bounce from our mailing lists.
We do not share your data for third-party marketing without explicit consent. SMS opt-ins are not shared.
Your data may be shared with:
If you purchase from us, your Name, Email, and Phone Number may be shared with TMS Capital Ltd for trading platform training.
We may transfer your data outside the UK/EEA. Where we do, we use appropriate safeguards, such as:
If these are not available, we may ask for your explicit consent.
Your data is handled in compliance with the EU GDPR. You have rights including access, correction, deletion, restriction, portability, and objection.
Under CPRA (California Privacy Rights Act), you have rights including:
Email info@trend-signal.com to exercise your rights.
By using our services, you consent to your data being transferred to and processed in the UK with adequate protection measures in place.
We implement security protocols to protect your data and restrict access to authorised personnel only.
We also have procedures for managing and reporting data breaches where required by law.
We retain data only as long as necessary. For tax reasons, we keep basic customer information for six years. Anonymised data may be kept indefinitely for research or analysis.
You have rights under data protection laws, including:
Email info@trend-signal.com to make a request. We may verify your identity and aim to respond within one month.
You can also lodge a complaint with the Information Commissioner’s Office (ICO), though we appreciate the opportunity to resolve your concerns first.
Our website may link to other sites. We are not responsible for their privacy policies. We encourage you to review their privacy notices.
We use cookies and similar technologies to make our website work, to understand how it is used, and to measure and improve our advertising. These include:
You can set your browser to block or delete some or all cookies. Disabling cookies may affect how the website works.
Trendsignal Ltd.
The Innovation Centre
University Way
Cranfield Technology Park
Bedfordshire
MK43 0BT United Kingdom
Telephone (UK) +44 (0)1234 757553
Email info@trend-signal.com
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Trendsignal provides trading education, tools and coaching only and does not provide investment advice or recommendations.
Risk Warning: Trading financial markets involves risk and may not be suitable for all investors. Past performance is not a reliable indicator of future results. Only trade with money you can afford to lose.
Trendsignal Limited is registered in England and Wales (Company No. 05003777).
In relation to consumer credit: Trendsignal Limited is authorised and regulated by the Financial Conduct Authority for consumer credit activity. Our registration number is FRN 950415. Permitted activities include acting as a credit broker, not a lender. We only offer credit products from Omni Capital Retail Finance. Credit is subject to age and status.
In relation to trading education: The provision of trading education is not a regulated activity under the Financial Services and Markets Act 2000. Our courses are offered without the protections of the Financial Services Compensation Scheme (FSCS) or the Financial Ombudsman Service.
